We offer flexible managed service contracts to fit your needs and plan your budget accordingly, as well as proactively detect, prevent and resolve issues, sometimes before they are a noticeable problem. We work with you to draft a tailor fit contract to fit your company, and this allows you to make projects and routine services a planned out expense with a predictable cost with a more accurate expectation for your budget.
All levels of support we offer feature advanced remote monitoring tools which allow our team to detect potential issues and let us resolve them before they have any business impact. We can remotely access your hardware at a moment’s notice, work with your staff immediately and begin solving problems. Additionally, we accept customer requests via email, customer portal, or calling our full-time service coordinator and getting immediate attention for more pressing issues